PopVox Ltd and “Emma Nowell” are committed to protecting your privacy and are GDPR compliant. When you become a member of PopVox, you enter in an agreement, which means that we will collect certain information and data about you. We use this data to:
- Provide the services to you that you have requested
- To inform you of our local and national events, performances and opportunities
- To organise performances and events in specific regions or territories
- To keep you updated on any changes in our working practices
- To develop and carry out various marketing activities
- To collect and recover money that is due to us
- To obey laws and regulations that may apply to us
- To run our business in an efficient and proper manner
- To enable us to respond to complaints and seek to resolve them
Please find details below of what data we collect:
1 – When you register for a PopVox Taster we will ask you to provide your Identity Data:
- First Name
- Last Name
- Email Address
- Contact Number
2 – When you subscribe to become a PopVox member will ask you to provide your
- Identity Data and Contact Data:
- First Name
- Last Name
- Email Address
- Contact Number
- Date of Birth
- Postal Address
- Next of Kin details
3 – When you contact “Emma Nowell” and/or PopVox Ltd we retain information dependant on the call, content or letter of conversation. PopVox does not collect, use or disclose sensitive personal information such as race, religion or political affiliations, without your explicit consent. In order to provide the highest level of customer service possible, we need to keep accurate personal data about you. We take reasonable steps to ensure the accuracy of any personal data or sensitive information we obtain. We are committed that the source of any personal data or sensitive information is clear and we carefully consider any challenges to the accuracy of the information. We also consider when it is necessary to update the information, such as name or address changes and you can help us by informing us of these changes when they occur.
Retention of data
We will ensure that all hard copies of personal data documents and records are clearly labelled with non-sensitive information. These documents will then be secured in box files and lockable cabinets. No unauthorised person will have access to these documents or be able to make copies of documents that contain personally identifiable information.
Relevant medical conditions
We will store your data for 6 months after you decide to terminate your PopVox membership or for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements.
Transmitting information over the Internet is generally not completely secure, and we can’t guarantee the security of your data. Any data you transmit is at your own risk. PopVox advises you to review the privacy policies of websites you choose to link to from the PopVox website so that you can understand how those websites collect, use and share your information. PopVox is not responsible for the privacy policies or other content on websites outside of the PopVox website.
If you choose not to give us your personal data information it will prevent PopVox from being able to meet its obligations. It may also mean that we are unable to perform services required to run your membership and may result in PopVox and “Emma Nowell” having to cancel your membership. Any data collection that is optional will be made clear at the time of collection.
Your Financial Data is the data that we use to process your PopVox subscription payments. We do not hold or process your card details ourselves, they are processed and stored via one of our contracted third party service providers, currently
GoCardless states “We welcome the opportunity to deepen our commitment in the areas of data privacy and security. We are making changes to our policies, processes, products and systems to ensure that we comply with the Regulation and continue to put data protection first. We’re also committed to helping our customers meet their requirements under the Regulation.”
We use social media as part of our Marketing Tool and use data including, but not limited to, photographs and videos of performances to advertise upcoming productions and the launch of a new PopVox Choir(s).
Please note that if you disclose personally identifiable information or personally sensitive data through PopVox public message boards, pages or profiles on social media then this information may be collected and used by others.
Sharing your data
We share your personal data with the following organisations:
- PopVox Choir Leaders or approved consultants who may run your rehearsals.
- Our Direct Debit scheme provider, currently GoCardless
- Any organisation you ask us to share your personal data with.
- Any mailing or printing agents, contractors and advisors that provide a service to us or act as our agents on the understanding that they keep the information confidential.
- Anyone to whom we may transfer our rights and duties under any agreement we have with you i.e. for payment processing.
Data subject rights
We have obligations to you under the terms of your PopVox membership, whether current or past, and also our duties and responsibilities arising under rules and regulations applicable to all companies such as ours. You have rights in relation to your personal data held by us. These include your right to ensure that the data collected is accurate and, if it is not, requesting changes and notifying us of any restrictions you wish to make in relation to our use of your data or even requesting it is removed altogether. In practical terms the best way to access and manage your data is request from us the details we hold for you and request any changes.
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the PopVox Ltd services or website you visit.
Security of your Personal Information
PopVox Ltd undertakes to protect your personal information from unauthorized access, use or disclosure. PopVox Ltd secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure
Changes to this Statement
Frequently Asked Questions
How do I join PopVox Choir?
Once you have attended your free taster session we will send you a GoCardless link which will show you how to join. This direct debit can be cancelled at any point without charge should you change your mind. This payment system is a membership fee to be part of PopVox Choir rather than a weekly charge for rehearsals.
How many weeks do you rehearse?
We rehearse for 50 weeks of the year, taking our annual 2 week holiday over Christmas.
Do I have to audition or read music?
There are no auditions, solos or sight reading. We want you to feel relaxed and enjoy the experience of group singing.
Can anyone join?
We are an adult mixed choir and we welcome both men and women who are over 21 years old.
What sort of songs do you sing?
Our repertoire includes rock, pop and contemporary ballads and up tempo songs. We aim to vary each song so that we appeal to all of our members.
What do the fees cover?
The rehearsal fees cover the costs of paying the professional Choir Leaders; hiring the venues; performing licenses for all the songs that we use; copyright fees to the publishers; recording of backing tracks; maintenance of our website; business taxes and other administrative costs and general expenses incurred in the day to day running of a business.
Do I have to take part in the performances?
No, all performances are optional and you don’t need to take part. We just ask for you to inform your Choir Leader so that they know how many vocalists they will have on the day.
Do I have to pay to be part of the performances?
There is usually no cost to take part in a PopVox Choir performance however, you will have to pay for your own transport when necessary. We do offer unique and exceptional opportunities to perform at certain events such as Disneyland Paris and PopVox Workshops. These types of events are at an extra cost and you may be responsible for travel and accommodation if and when necessary.
Can I attend another choir if I’m not able to get to my usual session?
If you are unable to attend your usual choir rehearsal due to holiday/business then you are welcome to visit another PopVox choir run by a different Choir Leader by emailing email@example.com to book. It is worth noting that they may be working on different material than what you are doing at your usual PopVox Choir.
What social media sites do you use?
Facebook Business Page: PopVox Choir
We hope this has helped to answer any questions about joining PopVox Choir. If you have any further queries please email